Information Bulletin to all our Patients

Subject:      Dental Insurance.

What does my Insurance Cover?

With more than 30,000 dental plan contracts in Ontario and each plan being a little different from the next, the truth is …… We Don’t Know.

In order to protect client confidentiality, many insurance companies are reluctant to disclose policy details to our staff. We will wherever possible try to assist you in understanding your coverage, but to re-emphasize, we have no relationship or responsibility to your insurance company.

Who can tell me about my Insurance Coverage?

For detailed information about the specific provisions of your plan you should consult your policy handbook, speak directly to your plan administrator or contact the insurance company directly.

Are all Dental Services covered by Insurance…If Not…Why Not?

We make our recommendations to you based on your needs and not on what your insurance may or may not cover.

At the time of issuing your dental insurance policy, the insurance company did not give you an oral examination to determine what treatments may be needed.

FACT #1: Dental Insurance is not meant to be a “PAY-ALL”, it is only meant to assist you in covering the fees for treatment.

FACT #2: Some plans pay more………some pay less. The amount your plan pays is determined by the contribution you and your employer make to your dental plan.

FACT #3: Our fees are based on the current fee schedule recommended by the Ontario Dental Association. This may not be the case with the reimbursements from the insurance companies, resulting in patients being personally responsible for part of the fees.

FACT #4: Many routine dental services are NOT covered by the insurance carriers. The result is that the patient may be personally responsible for all or part of the fees.

We would like to thank all our patients for their continued support and confidence in us.